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Market intervention recommended on phone charges

Summary

Around 140 million EU citizens are affected by roaming charges (charges for making and receiving mobile phone calls whilst abroad).

The House of Lords European Union Committee’s Report ‘Mobile Phone Charges in the EU: Curbing the Excesses’ (HL 79-I) finds that these roaming services currently lack transparency and are not sufficiently competitive, thus presenting a significant challenge to the single market as excessive roaming charges impact not only directly on customers but also create barriers to small and medium enterprises operating effectively across the EU.

Due to the cross-border nature of roaming services, regulation is required at the European Community level and focused on the wholesale market.

The Committee argues that a limit of 30 eurocents per minute on the charges mobile phone networks can levy on each other should ensure savings are passed on to consumers. The Committee also supports a ‘sunset clause’ for any new Regulation, which would mean it could be examined again at a later stage and removed if the market were found to be operating more effectively.

The Committee rejects regulation of retail charges at this stage, other than the introduction of a Consumer Protection Tariff (which would set an upper safety net rate for charges to retail customers, in order to protect customers most vulnerable to excessive roaming charges, i.e. those who travel infrequently) as this could harm market competition, lead to market rigidities and create unintended consequences for other related markets.

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Law-Making Explained

This is a House of Lords Paper (HL 79-I 2006-07): it is a Report from the House of Lords European Union Committee.

Find out more about House of Lords Select Committees.

How does it affect me?

If you work in the telecommunications industry or regularly use your mobile phone abroad, this affects you.

The Committee backs plans for European Regulation on mobile phone roaming charges in the EU and recommends a limit of 30 eurocents per minute on the charges mobile phone networks levy on each other, so that savings made can be passed on to consumers.

Lord Freeman, Chairman of the House of Lords EU Sub-Committee on the Internal Market, said: “We support the Commission’s attempts to protect consumers from excessive roaming charges. Up to 140 million EU citizens use roaming facilities and it is only right they are not over-charged for doing so."

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Find out more about the House of Lords European Union Committee Internal Market (Sub-Committee B).


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